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Privacy Policy

Last updated: May 2026

1. Introduction

Castle Mortgage Group ("we", "our", or "us"), operated by Rajendra Savaliya, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mortgage services.

2. Information We Collect

We may collect the following types of personal information:

  • Full name, email address, phone number, and mailing address
  • Financial information such as income, credit profile, and property details
  • Mortgage type preferences and timeline information
  • Any additional details you voluntarily provide through our contact or application forms
  • Technical data such as IP address, browser type, and pages visited (collected automatically)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide personalized mortgage advice
  • Process mortgage applications and connect you with appropriate lenders
  • Send you relevant updates, rate information, and follow-up communications
  • Improve our website and services
  • Comply with legal and regulatory obligations under applicable Canadian law

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Licensed mortgage lenders and financial institutions as part of your application process
  • Third-party service providers who assist us in operating our website (such as Web3Forms for form delivery)
  • Regulatory or government authorities when required by law

Any third parties we work with are required to keep your information confidential and use it only for the purposes specified.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

6. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Withdraw consent to the collection and use of your information (subject to legal restrictions)
  • File a complaint with the Office of the Privacy Commissioner of Canada

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, though this may limit some functionality of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us: